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Definitive “Real Estate Job Ecosystem” of Roles, Activities and Skillsets Required
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The largest part of preparing for your CRE job interview is preparing for interview questions — both the ones you’ll be asked and the ones you’ll ask your interviewers. There are questions that are common among all types of companies, as well as specific questions and small tests that interviewers may use based on the industry, the role, and even the geographic area.
This, of course, goes both ways. As the CRE company is interviewing you for the positions so too are you interviewing them to see if you’d like to work at that business. Furthermore, firms are likely to be impressed by a candidate who asks questions and shows an interest in the company.
In this article we’ve listed some common CRE job interview questions. We’ve also compiled a list of good questions that you can ask the interviewer about the company. You can also dive further into the specifics of an industry in our bonus questions for specific CRE roles.
First, we spoke with Sr. Corporate Recruiter Brittnay Acosta and Associate Director of Recruiting Katie Hart, both for SelectLeaders and Bisnow, about answering and asking interview questions. Here is their advice.
It’s human nature for nerves to kick in during interviews, so preparation and self-awareness is key. Be concise with your answers but not so concise that you appear disinterested.
“I think the biggest mistake candidates can make would be failing to provide concise or relevant answers to questions,” Katie said. “Try to avoid rambling on or using generic or one-word answers. I recommend preparing before each interview you go on and definitely utilizing your recruiter (if applicable) to help!”
Companies will recognize your sincerity when you ask questions that are specific to them. For example, note interesting projects you discovered while reviewing their portfolios: “I saw Project A on your website. Can you tell me more about that?”
“I love when a candidate shows that they have done their research!” Katie said.
“Candidates should use all of their resources to prepare for an interview,” Katie said. “If a candidate has been working with a recruiter for the position, I would recommend that candidates reflect on that conversation, along with doing research on the company (company website, relevant news articles, hiring team LinkedIn etc.) before the interview.” In other words, during the interview, refer to conversations you had with the recruiter to reiterate your understanding of the company and position.
Brittany and Katie list these as things to avoid when you’re interviewing for a role:
Brittany shared an experience she recently had while leading a workshop for an exclusive CRE community comprised of the industry’s top owners, developers and investors.
“During the conference, we discussed what distinguishes a good answer from a great one in an interview,” she said. “It's easy to identify a bad answer, as they tend to be vague and lacking in detail. What was particularly interesting, however, was exploring the nuances between a good and a great answer.”
She offered this example, following examples of bad, good and great responses: Give an example of when you had to work with someone who was difficult to get along with. How did you handle interactions with that person?
Besides preparing you for the question, we’ll cover why they’re asked and the answers that the
Why they asked: This is a crucial skill for being successful in an industry that rapidly changes, depending on trends, laws and market conditions. As you make key decisions at the CRE firm, the interviewer will want to know more about your thought process and how you gather the data to make those decisions.
What they’re looking for: Articles, newsletters, papers, and examples of recent trends and news in CRE that you can analyze. Be specific on something you learned as you kept up with the latest news and trends. If you participate in any online forums or social groups around your CRE, mention that.
Tips for answering: Have a few CRE journals in the back of your mind that you regularly read (but always be honest!).
Read a few articles before the interview to stay up to date on trends that interviewers may ask you about. Analyze the effects of a recent new story and how it could affect the future of the industry.
Why they asked: A variation of “Why are you interested in CRE?” will almost always be asked. Interviewers are trying to understand your career goals and the motivation behind trying to get a job at their firm. Will you be around for a short amount of time or a while? Are you knowledgeable and passionate about CRE?
What they’re looking for: Honesty and enthusiasm. The interviewer wants an answer that shows that you’re committed to their company and the CRE company for the long term. You understand the nature of CRE and have a history of being interested in it. The interviewer may also appreciate a personal anecdote about what aspects of the industry you’re especially passionate about.
Tips for answering: Emphasize your long-term commitment to CRE. Find some aspects of CRE that fit with your personality such as strategy and analytical thinking, teamwork, and data analysis. Also, talk about the future of CRE and why you’re excited about staying in the industry.
Why they asked: This is a more technical question that interviewers ask to get to know your process and analytical ability. The interviewer may give you an example of a piece of commercial real estate and ask you to make a valuation using a method of your choice. As you do this, you will need to explain why you chose that specific method.
What they’re looking for: Interviewers are looking for you to talk about a valuation method. A big part of this is the capitalization rate, sometimes also called the cap rate, which is how much return is required on real estate compared to its value appreciation or depreciation. This rate is used to calculate the market value of a property and can be used in a number of different other valuation methods.
Tips for answering: Do your reading on valuing real estate! There are a lot of excellent resources for calculating the value of a property, and we recommend trying to value commercial property on your own using a few methods to become comfortable with the process. Get an idea of which method works best for what situation.
Why they asked: Across all the industry and position-specific software programs, Excel is one of the most common and frequently used programs in CRE. Being able to process, interpret, and organize data effectively is an incredibly effective skill that shows that you understand finance data at a high level.
What they’re looking for: A demonstration of financial modeling in Excel and some of the advanced functions that you know. This is a question that’s better answered by showing than telling. If the firm is truly committed to getting a solid answer, they may have you set up something in Excel. Be prepared to get hands-on! You’ll need to show your work and explain why you set something up the way that you did.
Tips for answering: Consider creating a pivot table, IF Functions, criteria, VLOOKUPs, and other advanced Excel techniques that demonstrate your expertise.
Why they asked: CRE as an industry is highly personable, and demonstrating social aptitude and the ability to build relationships is absolutely necessary. If you’re regularly engaging with a client, team, or partners, the interviewer needs to know that you’re a hard worker and a valuable team member.
What they’re looking for: Offer an example of good communication, how you resolved a miscommunication, and other techniques that you use to maintain clear channels between you and your clients. Communicating well with coworkers is a softer skill that the interviewer may be looking for during the interview.
Tips for answering: Give the interviewer an example of how you establish good communication between you and your clients. They’re searching for experience communicating with clients and how you may have secured that client for the company. Things go wrong while communicating (we are human, after all), and the interviewer may also appreciate an example of you resolving a miscommunication.
When the interviewer finishes their questions and turns the table to you, always have a few questions in your back pocket to ask the company. Asking the interviewer questions shows that you’re genuinely interested in the company and actively considering how you can be better suited for success.
As the interviewer tells you about the role initially in the interview, keep track of what they have and haven’t mentioned. You don’t want to make them repeat something that they’ve already told you. As they tell you about the role, jot down role-specific questions based on what they’ve told you. Interviewers will appreciate that you were actively listening.
“I would recommend candidates ask about the reason for the opening and the history of the position within the organization,” Brittnay said. The answer to this question is important for you, the interviewee. Is it a newly created position that you’ll be helping to develop? Or, was your predecessor let go for performance issues?
Here are some basic questions that you can draw from, or adapt to suit your situation.
Our questions up to this point have been general. But what about questions for specific CRE roles? What are examples of CRE property manager interview questions? How about investment banking interview questions? Below, we’ve listed common questions specific to CRE roles.
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