“Head of Global Real Estate & Facilities APJ” (f/m) – SAP Global Real Estate and Facilities (GRF)

Job Description

PURPOSE AND OBJECTIVES
The Global Real Estate & Facilities Organization (GRF) helps SAP run better and is a key enabler for employee efficiency, innovation capability, employer attractiveness and ultimately SAP’s brand value. As a truly global organization, we are responsible for more than 200 locations in more than 70 countries worldwide, managing a real-estate portfolio of more than 1.8 million square meter office space. In addition, GRF is responsible for operating the SAP Data Centers.

As partners for SAP’s business units, we strive for world-class office solutions and customer services

MISSION AND EXPECTED IMPACT

In this role, the candidate will be accountable for all strategic, tactical and operational tasks in the areas Real Estate-, Project- and Facility Management in the APJ region. The candidate will also act as a business partner for the Board Area Global Customer Operations in APJ. He is accountable to deliver tangible projects that aligns business needs and demands with market possibilities and innovative workplace design in close collaboration with our Global Real Estate team.

We expect the following impact from this role:
Towards our internal customers: a continuous improvement in effective workplace delivery, location strategies, facilities operation and service orientation towards business demands and a demonstrated leadership in innovative workplace solutions. It’s also expected that the candidate is comfortable with the Transformation Agent, Business Partner and Financial Steward role.
Towards GRF: A customer and service oriented delivery organization for Facility Services, project delivery, real estate & workplace solutions and source of innovation with a strong focus on continuous improvement and change management.

EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES

• A strong leader with focus on customer satisfaction and relationship building able to manage needs and expectations and deliver solutions within financial boundaries
• Ability to build and develop a strong organization, relationships and trust
• Change management and personnel management skill sets
• Strong communication and negotiation skills
• Ability to develop and secure executive support and communicate on executive level
• Solution oriented in customers and stakeholder meetings
• Degree in Facilities Management, Real Estate, Architecture, Finance, Legal or Business with an emphasis on Real Estate; Facilities or Construction preferred
• English fluent - other languages are an additional benefit
• Ideally functional knowledge of various aspects in Facilities Management, Construction, Real Estate and Strategic Planning
• Experience in managing virtual teams and work in a global environment

• Innovator who creates and sets best practices and guidelines

  Visionary and ability to translate strategy into tangible objectives and actions
• Strategic thinking and multitasking
• Strong financial acumen – budgeting, forecast, analysis and ability to find cost efficient value creating solutions

EXPECTATIONS AND TASKS

• Leads an organization responsible for delivering and developing Real Estate, workplace and facility service solutions based on business, market and trending demands in APJ.
• Strong communication on executive level 
• High focus on customer satisfaction and service delivery
• Establish solid relationships with internal and external Business Partners and Executives
• Strong leader with high trust level in own organization
• Participate in GRF strategy development and create direction and goals GRF APJ 
• Innovate, design and implement new workplace strategies incl. innovation in workplace design
• Supports and facilitates learning and change management processes
• Develops and maintains city strategies including workforce planning
• Financial control, analysis and reporting

• Leader with 10+ years people management skills and at least 5+ years’ experience in leading a large service organization in a corporate environment
• 10 years + Executive level experience ideally in global or regional Real Estate/Facilities/Services Organization with portfolios larger than 200.000 square meter across several countries
• Record in value creation and innovation
• Demonstrated strong ability collaborating with senior leaders, stakeholders  and work councils