Operations Manager - Multifamily and Commercial Real Estate Brokerage

Job Description

• Proactive communicator—comfortable making phone calls when needed and following up to ensure tasks are completed.
• Strong follow-up skills—consistent check-ins via phone and email to keep transactions and operations moving forward.
• Experience in commercial real estate (multifamily brokerage preferred).
• Knowledge of transaction coordination, escrow, and contracts.
• Strong organizational and leadership skills.
• Comfortable with CRM systems, spreadsheets, and digital tools.
• Bonus: Familiarity with property management software (AppFolio, Yardi, Buildium, etc.)—not required, as our management needs are simple.
• Must be able to commute to Encino, Los Angeles. Full-time in-office is preferred, but part-time in-office will be considered.

• Oversee transaction workflows from listing to closing.
• Manage compliance, document processing, and escrow deadlines.
• Support a team of six junior associates with CRM and administrative tasks.
• Coordinate marketing materials, email campaigns, and website updates.
• Follow up consistently by phone and email with vendors, clients, and team members to ensure smooth transactions.
• Handle day-to-day brokerage operations to improve efficiency.

• Handle tenant communications, lease renewals, and rent collection.
• Coordinate maintenance requests and vendor management.
• Maintain financial records and assist with monthly reporting.
• Ensure compliance with LA rental regulations.

• Competitive salary + performance-based bonuses.
• Growth opportunities in commercial real estate.
• Hands-on experience in multifamily brokerage.
• A structured, professional work environment with some flexibility.
• Complimentary Equinox gym membership located in the same building.