Operations Manager

Donnelly + Co. is a boutique real estate firm with 35 real estate agents and two offices: One in Boston and one on Martha’s Vineyard. Founded by Pauline Donnelly, a former top-producing Boston agent for two decades, she has brought together agents who share her vision of a firm built on trust, collaboration, and constant learning. D+Co. has three full-time employees, a marketing manager, a marketing coordinator, and an operations manager.

The Operations Manager is primarily responsible for the day-to-day fiscal management of Donnelly + Co. real estate sales and rental transactions. Tasks include, but are not limited to:

-Monitoring bank accounts for incoming payments
-Processing all incoming and outgoing payments in relation to sales, rentals, and vacation rentals
-Monitoring and maintaining all transactional paperwork for sales, rentals, and vacation rentals
-Tracking all transaction details via spreadsheets and Skyslope
-Compiling all payment details for listing co-broke commissions and seller excess deposits
-Preparing commission statements and uploading to Skyslope
-Tracking vacation rentals via spreadsheet and Real Time Rental software
-Tracking and processing all vacation rental payments, paying homeowners, agents, town and state taxes
-Processing and disbursing vacation rental security deposits
-Preparing invoices and receipts upon request from the agents
-Compiling office statistics and market data
-Preparing and formatting targeted mailing lists for recent sales and agent marketing campaigns to share with the marketing team
-Checking mail daily and appropriate disbursing/depositing of checks
-Liaising with marketing team in support of agent business development and data analysis
-Completing other administrative tasks as assigned by broker/owner