Chicago, IL
Salary Estimate: Confidential
Employment Type: Full Time
Work Place: Office
Experience Required: 2+ to 5 years
Education Required: 4 Year College
Job Description
Overview
Responsibilities
- In accordance with the firm’s leadership principles — train, mentor, and continuously develop all property personnel in providing a best-in-class hospitality experience.
- Assist with leading a cross-functional team, including third-party service providers, in the delivery of Hines’ Hospitality Standards.
- Assist in coordinating unique event programming with a focus on creating and maintaining a community atmosphere.
- Ensure property engagement and service offerings are aligned with Hines’ service level standards.
- Ensure all corporate objectives and policies are met.
- Handle administrative tasks and maintain vendor relationships for all activities related to the physical operation of the property.
- Assist in managing the property’s financial activities.
- Assist in developing, implementing, and maintaining a marketing and leasing strategy for both current and prospective tenants (clients) while collaborating with asset managers or owners to meet performance objectives.
- Ensure the property is well-maintained and aesthetically pleasing.
- Ensure compliance with all government, industry, regional and company required programs, objectives, and policies.
- Assist with the direction of emergency procedures including but not limited to:
- Executing emergency plans and practice drills
- Monitoring emergency equipment
- Leading and/or assisting with evacuations, bomb searches and life safety alarms as deemed reasonable and prudent
- Acting as fire/life safety director while assisting emergency authorities and response teams
Qualifications
- Bachelor’s degree from an accredited institution with a focus on business administration, hospitality, real estate, or in a related field preferred; high school diploma required.
- Two or more years professional work experience, with supervisory experience strongly preferred.
- Financial experience including profit and loss (P&L) responsibility, budgetary oversight, cost analysis, and management of service contracts and arrears.
- Proficient in Microsoft Office software.
- Successful completion of the Hines Property Management Training Program or equivalent real estate knowledge.
- Passion for working with people, creating amazing experiences, and leading with a hospitality mindset.
- High degree of emotional intelligence with proven ability to think creatively in all job responsibilities.
- Solution-oriented with strong organizational, analytical and project management skills.
- Maintain composure and professionalism at all times.
- Excellent interpersonal, verbal, and written communication skills utilizing proper punctuation, grammar, diction, and style.
- Eager to be a part of a fast-paced and dynamic work environment.
- Takes initiative and is a proactive leader always focused on continuous improvement.
- Use olfactory, auditory, and visual senses to inspect building(s) and detect emergency alarms.
- On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings.
- Ability to lift up to 25lbs.
- Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters.
- Transfer properties and work overtime as business needs deem appropriate.
- Compensation: $80,000 - $110,000
Related Jobs
Southfield, MI
Washington, DC
You have successfully applied for this role!
You can view the status of your application from your dashboard.