Property Manager

Job Description

• Develop and maintain ethical, professional, and courteous relations with contractors and tenants.
• Manage and develop all property personnel.
• Train, mentor, and continually develop Assistant Property Managers.
• Negotiate contracts and supervise all contractor services related to the physical operation of the property.
• Manage all fiscal activities of the property and maintain full P&L responsibility.
• Develop, implement, and maintain a marketing and leasing strategy for both current and prospective tenants and collaborate with asset managers or owners to meet performance objectives.
• Serve as primary contact with owner and prepare special ownership reports as needed.
• Display in depth knowledge of building mechanical systems and collaborate with Chief Engineer on stationary engineering initiatives.
• Direct all emergency procedures including but not limited to:
  • Establish and execute emergency plans and practice drills
  • Monitor emergency equipment
  • Lead and/or assist with evacuations, bomb searches and life safety alarms as deemed reasonable and prudent
  • Act as fire/life safety director while assisting emergency authorities and response teams
• Ensure all government, industry, and company required programs are instituted and maintained within the property.
• Provide support to development group including, but not limited to: owner relations, quality control during construction, program development and building start-up.
• Represent Hines in selected business, community, and industry organizations (BOMA, ULI, CREN, CREW) and groups.
• Comply with all company and regional policies.

• Bachelor’s degree in business administration or related field from an accredited institution.
• Two or more years of related management experience.
• P&L responsibility and budgetary experience.
• Successful completion of the Hines Property Management Program Training or equivalent real estate knowledge.
• Interact with employees, visitors and contractors with poise and diplomacy.
• Provide leadership to all property personnel.
• Maintain a calm demeanor in emergencies.
• Knowledge of ESG plans and processes
• Working Knowledge of smart buildings and or new technology innovations in Commercial Real Estate.
• Compose business letters, expositions, summaries, and reports, using proper format, punctuation, grammar, diction, and style.
• Speak before an audience with confidence, using appropriate communication skills/style.
• Demonstrate strong initiative and customer service orientation.
• Establish and maintain a cooperative working atmosphere among staff.
• Exchange ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions.
• Perform numerical and financial calculations.
• Analyze and interpret various types of data in order to draw conclusions and solve problems.
• Demonstrate proficiency in Microsoft Office software.
• Knowledge of ESG plans and processes.
• Knowledge about new innovations in Property Technology.
• Work indoors approximately 95% of the time and outdoors 5% of the time.
• Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms.
• On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings.
• Ability to lift up to 25lbs.
• Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters.
• Transfer properties and work overtime as business needs deem appropriate.