Client Services Coordinator - Graphic Design and Marketing

Job Description

JOB SUMMARY

CBRE is the world's largest commercial real estate services firm and the #122 company on the Fortune 500. We're looking for a creative Client Services Coordinator with graphic design and marketing skills to join our team in Minneapolis. This position provides general administrative and marketing support to a group of sales professionals. Responsible for preparing proposal, presentation and communication materials. Coordinates the distribution of internal and external marketing information.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assisting brokers with all administrative needs such as phone calls, scheduling and managing calendars, organizing folders and any documentation, completing expense reports, assisting with printing, binding, and scanning docs.

Gathers supporting documentation to complete Brokers' commission payments while abiding by company accounting policies as well as local and national laws. Proficient in Excel is preferred.

Maintains CBRE brand, product, office and client messaging and consistency by applying templates to produce marketing materials including flyers, proposals, tour books, maps, floor plans and qualification packages.

Review's marketing material specifications and acts as point of contact and liaison with centralized marketing, analysis and research groups to coordinate the completion and submission of financial, marketing and various client specific property data to incorporate into customized property information packages.

Utilizes graphic design programs to create customized packages, RFIs, RFPs and other customized marketing tools as needed.

Coordinates on/offsite meetings and conferences. May schedule appointments, keep calendars and arrange travel itineraries and meeting room reservations.

Drafts listing agreements, monitors listing expiration dates, and drafts amendments as needed.

Develops marketing timelines and expense budgets and operates within them.

Updates and maintains various information databases. Generates standard and ad hoc reports as required and assist with website updates (as needed).

May coordinate advertising schedules and placement with local centralized marketing group.

Tracks, collates and maintains inventory of marketing materials.

Other duties may be assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Associate's degree (A.A.) or equivalent from 2-year college required. Experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred. Experience in the Real Estate industry preferred.

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, coworkers and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

FINANCIAL KNOWLEDGE

Ability to calculate intermediate figures such as percentages, discounts and/or commissions. preferred. Comfortable in Excel.

REASONING ABILITY

Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations.

OTHER SKILLS and/or ABILITIES

Advanced skills with Microsoft Office Suite and Internet research skills. Ability to create marketing materials in Power Point and/or InDesign required. Strong marketing knowledge needed. Experience with social media, web design and video production is a plus.

SCOPE OF RESPONSIBILITY

Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause negative impact to internal and external clients.

CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.